Returns & Exchanges

Thanks for shopping at www.alsahandicrafts.com

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Before getting the advance payment we update to the clients delivery date but sometime delivery time can be change but in that case we update to the client.
And in any case products refused by the client then in that case we refund payment to the client through paypal or same gateway but only product cost not shipping cost.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Non- Refundable/ Non- returnable Products / Services:

Certain Products / Services are non- returnable and Non Refundable : such products and services cannot be claimed under this refund / return policy.

Contact Us

If you have any questions on how to return your item to us, contact us.

alsa@alsainternational.in

Contact Number here : +919650155085

Postal Address : E-121A, 25 FEET ROAD, CHANKYA PLACE PART-I, UTTAM NAGAR NEW DELHI-110059, INDIA